Google is Dead
February 23rd, 2009 Design, ThoughtsI think Google Search will become irrelevant within a couple years, but I’m interested in what other people think right now.
When and why do you use Google, and what does it get you?
To find a home page of a site you’re already aware of — I don’t remember the exact URL of John Gruber’s markdown site, but I can find it in two clicks with a Google search. It’s not long before Mac and Windows will allow you to do this with one click (50% better). We all use Google for this today, but who really needs Google for this?
To find a person. The first few results are always Facebook, LinkedIn, WhitePages, and ZoomInfo. I can search those sites myself, thank you. Again, Google is only serving to save me 1 or 2 clicks today. Their service is easily replaceable by better-integrated interfaces like QuickSilver.
To research a technical topic. Today the only useful result is Wikipedia, and its content is becoming more and more incomplete and unprofessional (un-useful) every day. This used to be a core strength of web search engines — one of the original missing features of the internet, which they solved — but they all seem to have lost it, partly because experts don’t make webpages anymore and partly because the search engines have abandoned any desire to focus on serving a technical audience. I think the only audience that matters online in the long term is the technical audience, because today’s techies define tomorrow’s mass-market. Google Scholar and Google Search are opposite poles (both useless) of the service we need. This is technically feasible but completely un-implemented right now as far as I know, though I know a startup looking at business services. As an aside, I think PageRank is responsible for this mess.
To look up something in pop culture. At their current pace, this is probably the only place where Google’s general search will still be relevant in 5 years, which is sad for Google because MS, Time Warner, News Corp, and anyone else can do this just as well. This “lowest common denominator” search is not distinguished, interesting, or profitable. The only explanation for why Google has gone this way is relentless pursuit of growth (measured indiscriminately). Let’s hope they can spin out enough interesting side-products to remain somewhere near the cutting edge (or hope not, depending on who you root for).
Google Search is dead. Google will make plenty of money from organizing others’ advertisements for a while to come. “Internet Portal” has always been one of the most fickle and unreliable businesses to stake a claim in, and this is effectively where Google Search is. Now that I think about it I’m convinced that in the next 5 years “Portal/Search” belongs to the operating system developers (Apple, MS), and not internet companies — because operating systems own the first click, and that’s all it ought to take to find anything. Google won’t have a say unless they can get Chrome to replace the Finder/Explorer, which they want to, but I don’t think they can do that soon enough. Perhaps Facebook could get a niche foothold in if they can broaden their service enough to include static information as well as social info.